Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to tell us about your experience with a no KYC casino? This page covers how to reach us, what we can help with, and where to go if you need support that falls outside what a comparison site can offer.
How to Get in Touch
The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within two working days. If your enquiry relates to a specific site — say, a payout delay you experienced or a bonus term you found confusing — include the name of the operator and as much detail as you can. It helps us look into it properly rather than guessing at what happened.
We do not offer live chat or phone support, since we are an independent review and comparison site, not a casino operator. If you are trying to reach customer support for an actual casino — about a deposit, withdrawal, or account issue — that request needs to go directly to the casino in question through the support channels listed on their own site.
What We Can Help With
- Corrections and accuracy — If a bonus term, licensing detail, or supported coin listed on one of our pages looks out of date, tell us. We rely on readers to help keep our comparisons current.
- Questions about our rankings — Curious why one site sits above another, or how we weigh payout speed against game variety? Ask, and we will explain the reasoning.
- Feedback on your own experience — Whether you had a smooth no-KYC withdrawal or ran into friction with verification you weren't expecting, real reader experience shapes how we evaluate sites going forward.
- Content suggestions — If there's a topic around crypto gambling, wallet setup, or a specific coin you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent a crypto casino or a related service and want to discuss working with us, introduce yourself and explain what you have in mind. We're upfront that some of our listings involve affiliate relationships, and that never changes how a site is scored.
What We Can't Help With
We're not able to resolve account issues, process withdrawals, verify your identity, or intervene in a dispute between you and a casino — those are matters for the operator's own support team and, where relevant, their licensing authority. We also can't give personalized tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or about your state's specific gambling laws, speak to a qualified tax or legal professional — the rules vary by state and by individual circumstances, and general information on a comparison site isn't a substitute for that.
If You Need Support Around Your Gambling
If gambling has stopped feeling like entertainment — if you're chasing losses, hiding play from people close to you, or spending more than you can afford — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential, and available regardless of whether you play at a regulated US site or an offshore crypto casino. Worth knowing: offshore operators often don't offer the same self-exclusion tools or player protections that state-regulated casinos are required to provide, so if you want to step back from a site, contacting the helpline directly is usually more reliable than relying on the casino's own settings.
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and state, as stated on each operator's own terms. We don't provide any content aimed at anyone under that age, and we don't suggest gambling as a way to earn income or solve financial pressure.
A Word on How We Work
Our reviews and rankings, including the sites compared elsewhere on wearebetterthanthis.org, are researched independently. Some listings pay us a commission if a reader signs up through our links, but that arrangement never determines position in a ranking — commission doesn't buy a better score. If you'd like more detail on how we assess sites for factors like coin support, licensing, or payout speed, mention that in your message and we'll point you to the relevant page, including our roundup of Best Non GamStop Casinos 2026 if that's closer to what you're looking for.
Whatever the reason you're reaching out, thanks for taking the time. We read messages ourselves and reply from an actual person, not an automated template.